General Terms and Conditions - Istanbul Stamcel

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These terms describe use of istanbulstamcel.nl and information requests to Istanbul Stamcel. Treatment, payment and travel arrangements require separate clear agreements. Version for the new website: 13 October 2026.

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Provider and contact

Contact Istanbul Stamcel at info@istanbulstamcel.nl or +90 534 856 92 92; Suadiye, Bağdat Cad. No: 393 Kat: 1, 34740 Kadıköy/İstanbul, Türkiye. The registered contracting entity and registration details must be completed before publication and identified in quotations and treatment agreements.

Enquiry and assessment

Submitting the form neither reserves treatment nor confirms suitability. Your travel date is provisional. Provide accurate contact and relevant background information. A qualified practitioner must assess the specific product, route, alternatives, uncertainty and risks. Data-processing consent is not medical consent.

Quotes, payments and cancellation

A written proposal should identify price, currency, included services, potential extras, payment stages and providers. Arrange travel only after confirmation. These draft terms set no deposit, cancellation deadline or non-refundable charge: those business rules remain to be confirmed and supplied before a binding booking. Applicable statutory rights are preserved.

Care, follow-up and travel

Clinical arrangements and consent are documented separately with the practitioner. Discuss follow-up, complications, additional care costs and coordination with your home physician. Travel, accommodation, insurance and transfers are included only when expressly agreed. Contact us promptly about changes or inability to attend.

Website and responsibility

Use the site lawfully and share others’ data only with authority. Information and illustrations do not replace personal assessment. Outcomes and availability depend on the patient and intervention. These terms impose no general liability cap or waiver of patient rights; responsibility is assessed under the agreement and applicable law.

Complaints and changes

Send questions or complaints to info@istanbulstamcel.nl with sufficient details for investigation. This does not restrict access to regulators, competent courts or other remedies. Governing law and jurisdiction require assessment in the final agreement; mandatory consumer and patient protections are not excluded. New terms do not automatically change earlier agreements retrospectively.

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Ask about the treatment, costs or your journey. We can discuss what your next step might be.

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